Business Name: Lyallpur Furniture
Website: https://lyallpurfurniture.com/
1. Return Eligibility
At Lyallpur Furniture, we strive to deliver high-quality products. Returns are accepted only under the following conditions:
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The product arrives damaged during delivery
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The wrong product has been delivered
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The product has a manufacturing defect
To qualify for a return, the request must be submitted within 24 hours of delivery.
Customers may be asked to provide clear photos or videos of the issue for verification.
2. Non-Returnable Items
Returns will not be accepted under the following circumstances:
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Change of mind after placing the order
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Minor color variations due to lighting, screen display, or photography
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Custom-made or made-to-order furniture (unless there is a manufacturing defect)
3. Return Approval Process
Once a return request is received:
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Our team will review the provided details or evidence.
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If the request meets the return criteria, the return will be approved.
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Instructions for return or replacement will be provided.
Only approved returns will be processed.
4. Refund Process
After the returned product is received and inspected:
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Refunds will be processed within 5–7 business days.
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Refunds will be issued using one of the following methods:
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Bank Transfer
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JazzCash
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EasyPaisa
Refund processing time may vary depending on the payment provider.
5. Replacement Option
In eligible cases, customers may choose to receive a replacement product instead of a refund, depending on product availability.
Our team will coordinate the replacement process with the customer.
6. Order Cancellation Policy
Orders cannot be cancelled once they have been dispatched.
For products that require production or preparation, any advance payment becomes non-refundable once production or dispatch has started.
7. Contact for Returns
For any return-related requests or assistance, please contact us:
WhatsApp: +92 307 1269400
Email: lyallpurfurniture279@gmail.com